Terms of Service

Effective Date: May 30, 2026

Welcome to Booked Now ("Company," "we," "us," or "our"). By accessing or using our website, services, software, communications, or related offerings, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

1. Services

Booked Now provides lead management systems, customer communication solutions, appointment scheduling systems, CRM implementation, automation services, and related business support services.

The specific scope of services provided to each client will be outlined in a separate agreement, proposal, invoice, or statement of work.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our services.

3. Website Use

You agree to use this website only for lawful purposes.

You agree not to:

- Violate any applicable laws or regulations.

- Attempt to gain unauthorized access to our systems.

- Interfere with website functionality.

- Upload malicious software or harmful content.

- Use our website in a manner that could damage our reputation or operations.

4. Communications & SMS Consent

By submitting a form, booking an appointment, requesting information, or otherwise providing your contact information, you consent to receive communications from Booked Now, including:

- Appointment confirmations

- Appointment reminders

- Service-related updates

- Customer support messages

- Follow-up communications regarding inquiries or services

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Consent to receive communications is not a condition of purchase.

5. Intellectual Property

All content on this website, including text, graphics, logos, branding, designs, software, workflows, processes, and related materials, is the property of Booked Now unless otherwise stated.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

6. Payments

Fees for services will be outlined in proposals, invoices, contracts, or service agreements.

Unless otherwise specified:

- Payments are due according to the terms listed on the invoice.

- Late payments may result in suspension of services.

- All fees paid are non-refundable unless otherwise agreed in writing.

7. Third-Party Services

Our services may integrate with or rely upon third-party providers, including but not limited to:

- CRM platforms

- Telecommunications providers

- Email providers

- Payment processors

- Scheduling software

- Marketing tools

We are not responsible for outages, errors, or service interruptions caused by third-party providers.

8. No Guarantees

While we strive to help businesses improve lead management, customer communication, and operational efficiency, we do not guarantee:

- Revenue increases

- Lead volume

- Customer acquisition results

- Business growth

- Specific performance outcomes

Results depend on numerous factors outside our control.

9. Limitation of Liability

To the maximum extent permitted by law, Booked Now shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, services, systems, or communications.

Our total liability shall not exceed the amount paid by the client for services during the six (6) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Booked Now, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:

- Your use of our services

- Your violation of these Terms

- Your violation of applicable laws or regulations

11. Service Modifications

We reserve the right to modify, suspend, or discontinue any service, feature, or offering at any time without prior notice.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding data collection, use, and protection practices.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes become effective immediately upon posting to this website.

Your continued use of the website or services constitutes acceptance of the updated Terms.

Cookie policy

This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.

What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org